Returns & Exchanges
At EETTSY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Our streamlined process ensures that returning or exchanging your products is as simple and hassle-free as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack and Ship
Place the items in their original packaging and drop off the parcel at any authorized carrier location or schedule a pickup.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing